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Service

Ongoing Managed Services

  • Description : Provide continuous support and maintenance for AWS Systems Manager configurations.
  • Deliverables :
    • 24/7 troubleshooting and issue resolution.
    • Regular updates and optimizations.
    • Proactive monitoring and alerting.
  • Ideal For : Businesses seeking long-term partnership and support.

Migration Support

  • Description : Assist in migrating legacy systems management tools (e.g., SCCM, Ansible) to AWS Systems Manager.
  • Deliverables :
    • Migration planning and execution.
    • Hybrid cloud integration support.
    • Minimal downtime during transition.
  • Ideal For : Companies transitioning to AWS-native solutions.

Monitoring & Reporting

  • Description : Set up dashboards and reports to track key metrics related to Systems Manager performance and compliance.
  • Deliverables :
    • Centralized monitoring dashboards.
    • Periodic health checks and actionable insights.
    • Transparent reporting on patch compliance, automation success rates, and more.
  • Ideal For : Teams requiring continuous visibility into their AWS environment.

Custom Solutions Development

  • Description : Develop bespoke automation scripts, workflows, or integrations leveraging AWS Systems Manager APIs.
  • Deliverables :
    • Custom-built solutions tailored to your business needs.
    • Integration with proprietary enterprise tools.
    • Ongoing support and maintenance.
  • Ideal For : Organizations with unique operational requirements.

Training & Knowledge Transfer

  • Description : Empower your team with hands-on training and resources to independently manage AWS Systems Manager.
  • Deliverables :
    • Customized workshops and training sessions.
    • Comprehensive documentation and runbooks.
    • Best practices guide tailored to your workflows.
  • Ideal For : Teams seeking to build internal expertise and self-sufficiency.

Cost Optimization & Efficiency Analysis

  • Description : Analyze usage patterns and suggest optimizations to reduce costs associated with AWS Systems Manager.
  • Deliverables :
    • Detailed cost analysis report.
    • Recommendations for tool consolidation and optimization.
    • Actionable steps to achieve cost efficiency.
  • Ideal For : Businesses looking to maximize ROI from their AWS investments.

Hybrid Cloud Integration

  • Description : Extend AWS Systems Manager capabilities to manage on-premises servers and hybrid environments.
  • Deliverables :
    • Seamless integration between AWS and legacy infrastructure.
    • Optimized workflows for hybrid cloud management.
    • Consolidated visibility and control.
  • Ideal For : Enterprises operating in hybrid or multi-cloud environments.

Run Command Execution

  • Description : Execute scripts or commands securely across multiple instances without SSH/RDP access.
  • Deliverables :
    • Pre-built and custom Run Command documents.
    • Training for your team on executing commands efficiently.
    • Enhanced operational control.
  • Ideal For : Teams managing large-scale environments requiring consistent configurations.

Compliance & Security Enforcement

  • Description : Enforce and audit configurations against industry standards like CIS benchmarks.
  • Deliverables :
    • Real-time alerts for non-compliant resources.
    • Remediation recommendations.
    • Assistance with achieving compliance certifications (e.g., SOC 2, HIPAA).
  • Ideal For : Organizations prioritizing security and regulatory compliance.

Incident Management with OpsCenter

  • Description : Centralize incident response by aggregating events from CloudWatch, EventBridge, and other sources.
  • Deliverables :
    • Automated remediation workflows.
    • Escalation and notification policies.
    • Reduced mean time to resolution (MTTR).
  • Ideal For : Operations teams focused on improving incident response efficiency.

Parameter Store for Secrets Management

  • Description : Centralize and secure sensitive data such as API keys, database credentials, and configuration parameters.
  • Deliverables :
    • Encrypted parameter storage.
    • Integration with applications and CI/CD pipelines.
    • Least privilege access policies.
  • Ideal For : Teams managing sensitive data across multiple environments.

Secure Shell Access with Session Manager

  • Description : Replace traditional SSH/RDP access with secure, auditable shell access via AWS Session Manager.
  • Deliverables :
    • Configured IAM policies and logging.
    • Elimination of open inbound ports and bastion hosts.
    • User training on secure access methods.
  • Ideal For : Security-conscious organizations aiming to reduce attack surfaces.

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